Tickets for International Festival Ballet performances are sold through authorized ticketing partners and official venue websites in each country.
The ticketing provider may vary depending on the country, city, venue, and performance. To find the correct official seller, open the relevant performance page on our website and click Buy Tickets.
Official ticket sellers
Depending on the location, tickets may be available through platforms such as Eventim, OETICKET, Ticketmaster, Ticketcorner, Lippu.fi, Tickster, or the official ticketing service of the performance venue.
We recommend purchasing tickets only through the link provided on the relevant event page of our website.
Your ticket order
The ticketing company through which you complete your purchase is responsible for:
- payment processing;
- ticket delivery;
- seat allocation;
- order confirmation;
- ticket replacement;
- refunds and exchanges;
- customer support relating to your order.
International Festival Ballet does not have access to customer payment details, ticketing accounts, order numbers, or individual seat reservations.
E-tickets and mobile tickets
Depending on the ticket provider, your tickets may be delivered as:
- a printable PDF ticket;
- a mobile ticket;
- a ticket stored in the provider’s app;
- a physical ticket sent by post or collected at the venue.
Please check the delivery instructions shown during the purchase process. Make sure that the barcode or QR code is clearly visible when entering the venue.
Ticket confirmation
After completing your purchase, you should receive an order confirmation from the ticketing provider. If you do not receive it:
- Check your spam or junk folder.
- Sign in to your account on the ticketing provider’s website.
- Confirm that the email address entered during purchase was correct.
- Contact the ticketing provider directly and provide your order details.
Ticket prices and seating
Ticket prices, seating categories, service fees, delivery charges, and available discounts are determined by the relevant ticketing provider and venue. Prices may vary depending on the city, venue, seat category, and availability.
The seating plan displayed on the ticketing website should be considered the official seating information for that performance.
Children and age recommendations
Age recommendations may vary depending on the performance and venue.
Children normally require their own valid ticket unless the ticketing provider or venue explicitly states otherwise. Please check the event description and the venue’s admission rules before purchasing.
Exchanges and refunds
Ticket exchange and refund conditions are determined by the ticketing provider and applicable venue policies.
Tickets are generally linked to a specific performance, date, time, and venue. Before completing your order, carefully check:
- the ballet title;
- city and venue;
- performance date;
- starting time;
- selected seats;
- number of tickets.
For questions about refunds, exchanges, duplicate orders, or payment problems, contact the company from which the tickets were purchased.
Changes to a performance
Performance information may occasionally change due to circumstances beyond the organizer’s control.
Any confirmed changes concerning the date, time, venue, cancellation, or rescheduling will normally be communicated through the official ticketing provider and published through the appropriate event channels.
Keep your order confirmation and make sure the ticketing provider has your correct email address.
Arrival at the venue
We recommend arriving at the venue at least 30–45 minutes before the performance begins. Late admission is subject to the venue’s rules and may only be possible during a suitable break in the performance.
Please check the venue website in advance for information about:
- doors opening;
- cloakrooms;
- parking;
- public transportation;
- accessibility;
- prohibited items;
- food and beverages.
Accessibility
Accessibility arrangements are managed by the individual venue.
For wheelchair spaces, companion seats, step-free access, hearing assistance, or other accessibility requirements, contact the venue or ticketing provider before purchasing.
Lost or damaged tickets
For lost, deleted, damaged, or undelivered tickets, contact the ticketing provider that issued them. International Festival Ballet cannot reissue tickets purchased through external ticketing platforms.
Avoid unauthorized resellers
For your protection, purchase tickets only through the official link listed on our event page or through the venue’s authorized ticketing service.
Tickets purchased from unauthorized resale websites may be overpriced, invalid, duplicated, or subject to conditions that we cannot verify.
Need help?
Questions about an existing ticket order
Contact the ticketing provider shown in your confirmation email. Include your order number, name, email address, and performance details.
Questions about the performance
For general questions about the production or event information, contact International Festival Ballet through our official contact page.